Client

Wiliam Hill

Content Type

Video

Distribution

Online and Social Media

Stats

Over 28,000 views
ROI in 7 days

Lost Login Detailssc-linkWatch the video on YouTubeCheck out the video on Vimeo

Input
As part of their goal to constantly enhance the player experience, William Hill commissioned us to produce an educational video to help with one of their top customer support issues; lost login details.

Output
The video was strategically launched one week before the 2014 Cheltenham Festival and was a huge success. Whilst paying for itself within a matter of days, it managed to reduce inbound calls on this topic by 2,000 in the first month.

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Get in touch

0844 272 4582

hello@firstav.co.uk
studio@firstav.co.uk

4 Boyd Street
Newcastle-upon-Tyne
UK, NE2 1AP